In East Africa, poverty and lack of government accountability are deeply intertwined issues that have long hindered the development of marginalized communities. Twaweza is a pivotal grassroots nongovernmental organization (NGO), founded in 2009, tackling these ongoing challenges head-on. It operates across Tanzania, Kenya and Uganda to empower citizens, enhance children’s learning and foster open and responsive governments. By promoting transparency, collaboration and citizen engagement, Twaweza addresses systemic issues of poverty by ensuring that marginalized communities can hold their governments accountable and demand better services and opportunities.
We Can Make It Happen
Twaweza means “we can make it happen” in Swahili, and its name captures the charity’s commitment to putting citizens at the center of change. The organization believes in an open society where citizens are informed, engaged and organized to drive positive change in their communities and hold authorities accountable. Twaweza’s mission is centered on three key areas:
- Demonstrating Collective Citizen Action. Between 2019 and 2023, Twaweza held nearly 1,400 community meetings in Uganda and Tanzania, engaging more than 93,000 attendees to identify and address local challenges. In Uganda, Twaweza conducted 233 village-level meetings despite limited legal requirements, while in Tanzania, 303 meetings led to 66 action plans, ensuring local governance remained accountable and transparent. These efforts empower communities to actively participate in decision-making actively, addressing systemic issues through collective action.
- Enabling Citizens’ Voices in Decision-Making. Twaweza in collaboration with more than 14 government institutions across Kenya and Uganda to ensure citizens voice informed policy decisions. Collaborations with ministries, especially during COVID-19, led to significant policy changes, such as the removal of mobile money levies in Tanzania and amendments to access information laws in Uganda. These partnerships highlight the critical role of citizen-driven data in shaping national policies and ensuring responsive governance.
- Promoting and Protecting Open Civic Spaces. Twaweza influenced 11 key laws, including those affecting media and political freedoms, by working in collaboration with diverse civil society groups. Notable successes include supporting the Tanzania Centre for Democracy in lifting the ban on political rallies and enhancing the capacity of various organizations to advocate for policy changes. Although challenges in strategic litigation led to shifts in focus, Twaweza continues to promote civic participation and protect democratic space through targeted advocacy and capacity-building efforts.
Uwezo – Revolutionizing Education Assessment
Launched in 2009, Twaweza’s Uwezo initiative, meaning “capability” in Swahili, targets the learning crisis in Kenya, Tanzania and Uganda. Uwezo assesses millions of children for basic literacy and numeracy skills through a citizen-led approach.
Volunteers conduct large-scale assessments and provide instant feedback to households, engaging communities in educational advocacy. Uwezo’s findings, revealing that many children lack foundational skills, have influenced policy and highlighted educational inequities. The program also demonstrated adaptability by assessing learning in crisis contexts, such as Uganda’s refugee settlements. UNESCO recognized Uwezo in its 2018 Global Education Monitoring Report.
Sauti za Wananchi – Giving Citizens a Voice
In a region where access to reliable data is often limited, Twaweza’s Sauti za Wananchi, meaning ‘Voices of the Citizens’ in Swahili, emerged as a groundbreaking initiative. Launched in 2013, it is Africa’s first nationally representative mobile phone survey. It gathers real-time, nationally representative data on citizens’ views in Kenya, Tanzania and Uganda.
The survey, which engages 2,000 participants, led to significant policy impacts, with more than 150 pieces of media coverage and reaching hundreds of policymakers annually. The data collected plays a crucial role in influencing government transparency, policy-making and public debate on issues like education, health and governance. By providing a representative panel and facilitating direct interactions, it amplifies citizen voices, promotes government accountability and drives informed decision-making.
Open Government Partnership
Through its Open Government Partnership (OGP) initiative, Twaweza collaborates with governments. The organization develops and implements action plans that promote transparency, fight corruption and enhance public access to information. Furthermore, it calls on members to enhance reforms in 10 key policy areas over five years to strengthen democracies. The Challenge engages multiple public institutions globally, inspiring policy changes and public debate. With high participation, OGP recognizes outstanding efforts in international forums. Additionally, it boosts global democratic practices and reinforces Twaweza’s advocacy for accountable governance.
Looking Ahead
Twaweza’s work is a powerful reminder of the importance of NGOs for citizen engagement in combating poverty and fostering accountability. Furthermore, the charity is actively helping to create a future where all East Africans can access the services and opportunities they deserve. It stands as a beacon of hope for marginalized communities, demonstrating that through collective action, real change is possible.
– Fatima Naqavi
Fatima is based in London, UK and focuses on Good News for The Borgen Project.
Photo: Flickr