Togo, a West African nation with a population of 8 million, saw nearly 22% of its population requiring humanitarian assistance in 2020. In response to the COVID-19 pandemic, Togo launched the Novissi emergency cash transfer program, which proved highly effective. This program targeted the poorest 100 cantons, enabling vulnerable individuals to access contactless social protection payments. Indeed, by 2021, it facilitated 170,278 mobile money accounts and added 57,000 new beneficiaries, marking it a key strategy in combating poverty in Togo. Building on the success of the Novissi platform, Togo introduced the Interoperable Social Information System. The aim of the new system is to further prioritize social protection through enhanced cybersecurity and data protection. The new social assistance system comprises six core components.

6 Components of Togo’s Future Program

1. National Identification System. Togo plans to implement a national biometric ID system for every citizen aged 5 and above. This system will enable the country to deploy targeted interventions for those suffering from poverty.
2. Social Registry. Togo will introduce a new social registry using AI to assess the needs of its population. Furthermore, it will guide those who meet the criteria into social safety net programs.
3. Direct Payment Platform. Inspired by the Novissi platform, a more advanced direct payment platform will be established to facilitate high-volume benefit transfers quickly to beneficiaries.
4. Data Lab Policymaking. A Data Lab in Lomé will manage data and AI to craft policies. The lab will evaluate the system adeptly and monitor efficiency effectively.
5. Cybersecurity. As Togo embraces new cybersecurity measures, the government has established an agency to oversee cybercrime prevention and contribute to new data protection legislation.
6. Partnerships. Togo collaborates with the World Economic Forum as part of the EDISON Alliance Lighthouse Countries Network. The collaboration aims to advance digital inclusion and accessibility, making health care, education and finance easily accessible on digital platforms.

Digital Aid Boosts Rural Economy in Togo

Eric Dossekpli, a middle-aged farmer in rural Togo, faced challenges in affording fertilizers for his crops and meeting the basic needs of his family of eight. Through the Novissi platform, he received a cash transfer that alleviated some of his financial pressures. The success of the Novissi program has paved the way for the new Interoperable Social Information System aimed at enhancing the prioritization, monitoring and delivery of social aid. With funding from the World Bank and the International Development Association, this new system is expected to help lift 1.24 million people out of poverty by 2029. By leveraging Togo’s advancements in technology and data services, the country aims to improve social service delivery, thereby boosting financial security, combating food insecurity and increasing household incomes.

Looking Ahead

Togo’s strategic approach to social protection through technology aims to provide targeted support to its most vulnerable populations. Furthermore, with the integration of digital platforms, biometric identification and enhanced data management, the country is working to expand its reach and improve the efficiency of aid distribution. The ongoing developments are expected to play a significant role in alleviating poverty. Furthermore, they will enhance financial stability for rural communities in the coming years.

– Chelsey Saya McLeod

Chelsey is based in Southampton, Hampshire, UK and focuses on Good News and Technology for The Borgen Project.

Photo: Flickr