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Innovative Healthcare Apps in Sub-Saharan Africa

Healthcare Apps in Sub-Saharan Africa
Although sub-Saharan Africa accounts for nearly 11% of the world’s population, it carries approximately 24% of the global disease burden. The region spends less than 1% on global health expenditure and lacks a strong infrastructure to address its citizens’ healthcare necessities.

Advancements in technology may be the solution to this crisis. The mobile industry in sub-Saharan Africa is growing rapidly. In 2012, only 32% of the population had access to a mobile subscription. By 2018, the mobile industry saw a 12% increase in mobile penetration rates. As a result, innovative healthcare apps are being released on the market, allowing individuals to access medical services remotely. This article will focus on three innovative healthcare apps in sub-Saharan Africa that can be accessed through a mobile device.

Hello Doctor: Providing Remote Medical Assistance

Hello Doctor is a mobile healthcare app that was developed in South Africa. It is currently one of the most popular mobile healthcare apps on the market and is available in 10 different countries. The app allows patients to have healthcare that is accessible, affordable and personalized.

The app requires a subscription of $3 per month. It allows a subscriber to “carry a doctor in their pocket.” After filing a request, subscribers are connected with a doctor via text message or phone call. All requests are responded to within an hour. All doctors accessed through the application are registered medical professionals.

The app also has a symptom checker in which patients can note their concerns and are provided with a list of potential diagnoses. It is also updated daily with new content to provide fundamental healthcare advice to patients. This app is most beneficial to citizens who may not be able to easily travel to their nearest healthcare clinic.

Pelebox: Delivering Essential Medication

Communicable diseases such as HIV/AIDs remain a growing problem in sub-Saharan Africa. These chronic diseases must be treated with medication that is picked up from the clinic. However, the limited number of clinics, a shortage of healthcare professionals and a high patient volume create excessive wait times for patients.

Pelebox, a South African app, manages smart lockers that dispense refills of prescriptions to patients. Instead of waiting hours to be seen in the clinic, patients can retrieve their prescriptions within a matter of seconds. Pelebox’s goal is to reduce the burden on hospital staff so that they can focus their attention on patients in critical care.

Here is how the app works. The patient is enrolled in the clinic’s collection program, the prescription is issued and the medication is placed into the locker. Clients will receive a one-time-pin via text message from the system. Patients enter their phone number and PIN at the self-service interface and retrieve their prescriptions from the cubicle. The cubicle is accessible at any time. Through its innovative approach in delivering essential medication, Pelebox has reached approximately 3,000 patients. The company is also planning to set up an additional 30 units in the next five years to continue to expand its reach.

MedAfrica: An All-in-One Healthcare App

MedAfrica, a product of Shimba Mobile, is one of the most popular healthcare apps in sub-Saharan Africa. It was first launched in Kenya in November 2011. By March 2012, it had approximately 70,000 users and was released into several other countries.

The app was created to make healthcare more accessible, affordable and safer. The app is free to use and works on any operating system. It is an all-in-one healthcare app that has various features. It provides users with a directory of qualified doctors and hospitals that are nearby. It also has a symptom checker available to its users so they can decide whether they’d like to pursue further medical advice or treatment. After the diagnosis, they can easily connect with the proper specialist. Users also receive first-aid advice and health updates from local hospitals.

Advancements in Healthcare Through Apps

An underfunded infrastructure, shortage of medical professionals and high patient volumes make for a fragile healthcare system. The surge of healthcare apps in sub-Saharan Africa is a great start to combating these issues. The innovative technologies that are being released for consumer use may be the key to granting much-needed healthcare access to individuals who need it the most.

Jasmine Daniel
Photo: Flickr