In Kenya, internet connectivity is a privilege enjoyed by people who live in urban areas. In contrast, millions in rural areas remain in the digital dark. Starlink, a satellite internet provider known for delivering fast and reliable internet in remote and rural areas, launched in Kenya in July 2023. Marketed as a solution for regions with poor or no internet connectivity, Starlink in Kenya experienced a huge demand, leading to a network capacity overload.

Approximately 70% of Kenya’s population resides in rural areas, which are underserved and often face challenges accessing essential services due to poor infrastructure. Starlink is bridging the digital divide in Kenya by revolutionizing access to health care in rural areas. From telemedicine to real-time data management, here’s how this innovative technology is revolutionizing access to health care.

The Link Between Health Care and Poverty

According to the World Health Organization (WHO), health is a fundamental human right. Yet, our financial capacity often limits access to health care, including the choice to get medical care or where to get it. In low-income countries, these options compel individuals to pay for medical care out of pocket, forcing families to forego their well-being. Consequently, the burden of medical expenses and loss of income pushes families deeper into poverty.

Investing in effective health systems and universal health care can ensure that all persons, particularly the most vulnerable, can access health care without experiencing financial constraints.

Health Care in Kenya

Kenya has made notable progress in upholding this right by implementing a system designed to address systemic issues. The country has improved access to health care, increased the number of medical personnel and supplies, digitized health services and promoted national insurance uptake. However, challenges like delays, inefficiency and unreliability persist in the new health care model.

Starlink’s Revolutionary Role in Murang’a

Amid these challenges, in the central region of Murang’a county, Starlink is revolutionizing health care delivery. Nestled in scenic hills, it is a significant tourism attraction but a logistical nightmare due to the challenge of building infrastructure to deliver essential services like communication and health. Murang’a County has no level 5 health facility and 297 level 2 facilities, including clinics and dispensaries that serve villages and smaller towns. In contrast, internet access is limited to 12.7% of the population and 57.4% own mobile phones.

Challenges Solved

The health care sector struggled with delays in disease detection, financial mismanagement, long queues and drug shortages due to reliance on manual systems. However, Starlink’s presence in Kenya has significantly enhanced the digitization of medical records. Murang’a County Governor has hailed the integration of Starlink internet in rural health facilities as lifesaving. Starlink has allowed Murang’a County to roll out a telemedicine program decongesting level 4 and 5 hospitals. This has reduced patient travel expenses, ensuring everyone can get medical assistance from the nearest dispensary.

Starlink provided a viable solution with high-speed, low-latency internet in underserved areas, where most health centers and dispensaries are located—unlike other internet service providers in Kenya that depend on fiber optic cables. The digitizing of medical records and automation of appointments has improved service efficiency. Doctors can make accurate time decisions on patient care through telemedicine. At the same time, the county can monitor and generate real-time patient data. This has enhanced accountability and reduced theft of medical supplies.

Final Note

By providing affordable, high-speed and reliable internet, Starlink is making remarkable strides in digitizing and modernizing health care in Kenya. This aligns with the four core components of the right to health: availability, acceptability, accessibility and quality. As health care outcomes in Murang’a County continue to improve, the success of Starlink offers a model that could be replicated beyond Murang’a County. Indeed, it could potentially transform health care access across the country.

– Grace Ruria

Grace is based in Nairobi, Kenya and focuses on Technology and Solutions for The Borgen Project.

Photo: Flickr