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MFine: Delivering AI-Driven Healthcare in India

MFineMany people in India, especially low-income citizens, are subjected to low-quality primary and hospital care. Several challenges stand in the way of quality healthcare in India. Although India has eradicated polio, decreased tropical disease-based epidemics and gained more control over HIV, the country still struggles to maintain “accessibility, affordability and quality” in regard to healthcare. MFine, a health technology AI startup, aims to relieve these issues by providing instant access to quality medical care through a virtual platform offering medical consultations and connected care programs.

What MFine Provides

Founded in 2017, MFine was initially developed by Ashutosh Lawania and Prasad Kompalli. MFine, India’s leading digital health startup, has grown to consist of more than 4,000 doctors, including the country’s best doctors from 600 reputable hospitals. MFine’s platform includes teleconsultations with doctors on a variety of chronic illnesses including diabetes, arthritis and viral infections.

Through its mobile app, MFine provides the user with services such as “diagnostics, health checks, radiology” and an online pharmacy. The year 2020 has presented MFine with a unique opportunity to help millions of people access quality healthcare services during the COVID-19 pandemic. With the enforcement of lockdown policies and social distancing, digital healthcare in India has become all the more crucial, making MFine all the more relevant.

How MFine Aids Healthcare in India

Healthcare in India is defined by two different sectors: the private and public systems. In the public sector of government facilities, Indians have free access to outpatient and inpatient care. However, this system receives very little funding, resulting in shortages in personnel and medical supplies. For this reason, many people look to the private sector for care, however, the private sector requires out-of-pocket payments, which is a challenge for low-income citizens.

In addition to the challenges India already faces, the country is also battling the COVID-19 pandemic. The COVID-19 virus has spread to Indian villages where quality healthcare is scarce. The Washington Post reported in May 2021 that, in the village of Banail, more than 20 people have died from COVID-19 within two weeks. This tragedy, however, is not just limited to Banail. More than 65% of people live in the rural outskirts of India. These areas managed to avoid the first wave of the COVID-19 pandemic, but unfortunately, villages are now also facing rising COVID-19 infections.

MFine’s Benefits

During unprecedented times, MFine has several benefits in the healthcare arena:

  • Cost-effective and high-quality healthcare services
  • On-demand access to outstanding healthcare services
  • Teleconsultations with doctors on chronic health conditions
  • Easy access to diagnostic services, health checks and an online pharmacy

MFine recently raised $16 million in funding and achieved tenfold growth due to the increasing popularity of telemedicine in India in 2020. Advances in technology are important for improving healthcare in India. Especially during a pandemic, digital health is a top priority. Globally, telemedicine was the top-funded category in digital health in 2020. With support and funding, digital companies such as MFine can deliver AI-driven, easy access healthcare across India. In a time when disease is rampant and rural villages cannot easily access the healthcare needed, digital healthcare is a saving grace.

Addison Franklin
Photo: Flickr