Kenya has recently gained attention for its successful adaption of mobile money. A majority of its population, two-thirds of which live on less than $2 a day, are able to manage their finances using cell phones. Through this service, which does not require a bank account, millions of customers are able to send a text message to banks to pay bills, receive payment, and transfer money. Given that nearly 2.5 million people in the world do not have bank accounts and 2 billion people have cell phones, the program will make it easy to include a large number of people previously without access to finance management. As of now, there are 15 million mobile money customers in Kenya.
The impact of mobile money on people living in developing economies is vast. They now can boast financial independence, control of their funds, and the ability to assist family members and friends with ease. Mobile money can also improve financial security and local economic activity for small, low-income villages. Most importantly, this is all available with the convenience and simplicity of a cell phone.
Safaricom developed the mobile money service in Kenya in 2007 and named it M-Pesa. Since then, many other companies have been eager to join the mobile sensation. However, despite the success seen in Kenya, mobile money providers have not been able to reproduce its effects in other countries like Afghanistan and Zambia. Many other factors contribute to mobile money besides technology. One reason why the Kenyan program has been so successful is due to its regulatory policies. The Kenyan government employs flexible regulatory rules after the innovative process occurs in order to ensure protection for customers and service providers.
Before this phenomenon, those living in poverty had little access to financial services. There are now 150 money mobile services throughout the world, which means that every day more and more impoverished people are able to benefit from mobile money. Little by little, one village at a time, we can hope to see improving economies in developing countries thanks to this innovative money service.