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Mobile Data TrafficMany poverty-stricken individuals do not have access to the internet, creating a digital divide. The COVID-19 pandemic has revolutionized mobile data traffic around the globe, particularly in sub-Saharan Africa. Mobile broadband supports access to education, work, healthcare, goods and services. It plays an imperative role in reducing poverty. With nearly 800 million people in the region still without access to the mobile internet, it has never been more urgent to close the digital divide.

The Need for Mobile Broadband

According to Fadi Pharaon, president of Ericsson Middle East and Africa, the increasing demand for mobile broadband provides an unprecedented chance to improve economic conditions for Africa. Currently, Africa is one of the quickest growing technology markets.

In addition to younger populations requiring technology to develop practical computer skills, during the COVID-19 pandemic, access to the internet is also crucial for remote learning and remote work to continue development and economic progression.

In response to the pandemic, sub-Saharan African countries that were able to implement telework adaptations had considerably greater access to the internet, as much as 28 % of the population, as opposed to countries that were not implementing telework, at 17 %.

Due to the increase of digitalization during the pandemic, these developments are expected to positively contribute to the region’s economic recovery post-pandemic. Research suggests that expanding internet access to cover an additional 10% of the region’s population has the ability to increase gross domestic product (GDP) growth by one to four percentage points.

The Mobile Broadband Demand

Fixed Wireless Access (FWA) delivered over 4G or 5G is a more affordable alternative to providing broadband in areas with limited access. By 2025, FWA connections are expected to reach 160 million, accounting for 25% of global mobile data traffic.

The estimated total growth of mobile data traffic is from 0.87EB per month in 2020 to 5.6EB by 2026, an increase of 6.5 times the current figures.

To keep up with the demand, service providers are predicted to continue upgrading their networks to meet their customers’ evolving needs.

Additionally, networks expect to see an increase in customers purchasing mobile data subscriptions. Long-term evolution (LTE) was predicted to amount to 15% of subscriptions at the conclusion of 2020.

Novissi Digital Cash Transfers

The Novissi cash transfer program in Togo is an example of why mobile broadband access is important in developing countries. To support struggling people in Togo during COVID-19, instant mobile cash payments were made to their mobile phones to address urgent needs. The program provided more than half a million people with financial assistance during a crisis.

Closing the Digital Divide Reduces Poverty

Experts suggest that funding infrastructure, increasing electricity access and developing approaches to support digital businesses will aid in economic recovery and continue to close the digital divide. While sub-Saharan Africa has seen an acceleration of mobile data traffic during COVID-19, more action still needs to be taken to support its citizens post-pandemic. Providing affordable access to mobile phones, mobile broadband subscriptions and internet access will help support the recovering economy and alleviate poverty in the region.

Diana Dopheide
Photo:Flickr

Digital Gender GapAs the world becomes more technologically advanced and digitally connected, access to technology remains an issue, especially in developing countries. More so, the digital gap between women and men continues to expand, with 300 million fewer women than men using mobile internet, creating a 20% gap. The lack of access to digital devices for these women means being denied essential services including employment opportunities, financial resources, educational resources and medical information. There are several global initiatives trying to bridge the digital gender gap between women and men.

Safaricom

In Kenya, women are 39% less likely than men to have access to mobile internet despite women making up 51% of the Kenyan population. Safaricom, a mobile network in Kenya, therefore created a partnership with Google to offer an affordable smartphone, the Neon Kicka with Android GO, compromising 500 megabytes of free data for the first month. The mobile network believes that empowering a woman empowers an entire community and focuses on the following three barriers: affordability, relevance and digital skills. The company ensured that the price point was the lowest it could be and featured important content including access to health information and educational content to highlight the smartphone’s daily relevance for women. Safaricom recognizes that many women are not familiar with Gmail accounts and therefore developed a guide covering the basics of smartphone use.

Novissi

Togo, a country in West Africa currently run by its first female prime minister, launched a digital cash transfer program called Novissi. Its goal is to provide aid to informal workers during the COVID-19 pandemic, covering residents of three urban areas under lockdown. Many underserved women tend to be excluded from COVID-19 relief digital cash transfer programs launched by governments since they either do not have access to digital bank accounts or are uninformed. Through Novissi, women receive a monthly sum of $20, whereas men receive $17, to support the cost of food, communication services, power and water. The three additional dollars allocated to women account for the fact that women are more likely to be informal workers and take care of a family’s nutritional needs.

Wave Money

In Myanmar, Wave Money has become the number one mobile financial service, with 89% of the country benefiting from its agents. Since Wave Money deals with 85% of rural areas in the country, money enters and leaves from nearly every state and facilitates familiarity with the service. The financial service created a partnership with GSMA Connected Women to allow greater access to financial services for women. Through this partnership, women are encouraged to run Wave Money shops in Myanmar, providing them with extra income even if they live in very remote areas of the country.

Telesom Simple KYC Account

It can be challenging for women to acquire the identity documents necessary to open accounts with service providers. In Somaliland, Telesom created a simplified know-your-customer (KYC) account, allowing women that do not possess an ID to sign up for mobile money services. The service solely requires a name, date of birth, image and contact details, favoring accessibility and reducing the digital gap between women and men.

Equal Access International Partnership with Local Radio Station

In Nigeria, women and girls are denied access to technology due to the fear of moral decline that accompanies the widespread culture. Equal Access International recognizes the need to address societal norms for women and amplify women and girls’ voices. In an effort to do so, Equal Access International partnered with a local radio station in order to create a show that tackled cultural taboos and promoted women and girls using digital technologies. The episodes last 30 minutes and cover weekly themes including common misconceptions about the internet, internet safety and moral arguments regarding women and the internet.

Closing the Digital Gender Gap

Despite a digital gender gap that exists between women and men, organizations around the world are making an effort to foster a sense of inclusion and empowerment for women and girls to become familiar and encouraged to take on the digital world that is constantly emerging.

Sarah Frances
Photo: Flickr