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Women-Only Ride Service
In South Africa, many stories have emerged from women experiencing sexual assault while being in a taxi. Reports determined that there were more than 53,000 sexual assaults in March 2020, though the number might be far higher according to women’s rights groups. Luckily, Bolt has launched a women-only ride service to provide women safe transit in South Africa.

Women-Only Ride Service

With technology constantly progressing, safer transportation for women has become very vital. As recently as January 2021, Bolt has launched a women-only ride service. This service allows women passengers to request female drivers only; this also prohibits male drivers from viewing this request. This is possible through the registration process for drivers with Bolt; verifying if they are female or male, and their identity, makes it possible that only female drivers can access the Bolt Women Only category.

In November 2020, Bolt’s women-only ride service entered a pilot phase in East London and Rustenburg. Made possible through Bolt’s partnership with national safety platform Namola, an app-integrated SOS emergency button protects drivers and passengers. The functions this button offers enables the passengers and drivers to private armed response teams, private emergency medical services and roadside assistance if they are involved in any medical or security emergency while on a Bolt ride.

Bolt App

Bolt is a transportation app that women can use to request affordable and fast conveyance. Reviews for the app are mostly positive, and the new service is now available in various locations, such as Johannesburg, Cape Town, Durban, Pietermaritzburg, Port Elizabeth, Mthatha, Polokwane, Thohoyandou, Mbombela and Emalahleni.

Throughout the COVID-19 pandemic, Bolt had taken into consideration the dwindling economic activity and rising poverty. To benefit those with low income, bolt introduced a new low-cost category called “Bolt Go” for its South African customers. The new affordable service trialed successfully in the Eastern Cape cities of East London and Port Elizabeth. In South Africa, the 35 cities and towns where Bolt is active started utilizing the service.

Increased Safety for Women

The woman-only ride service was a long time coming, but highly necessary. Just like anywhere else, women are in danger of being targets for assault or harassment, including in transit environments. This new service emerged out of a series of complaints and petitions from users who have experienced sexual harassment from male drivers. Both women and e-hailing drivers have the right to feel safe and protected while driving around and working. In sub-Saharan Africa, unsuitable transportation—”transport poverty”—inordinately impacts women and young girls due to abuse and sexual assault.

Less than 5% of female drivers using Bolt are women. In fact, around 64% of women have mentioned “security” as the reason that they are not lining up to be e-hailing drivers. The woman-only ride service will exclusively be available during 6 a.m. and 7 p.m., though the small number of female drivers might impact the waiting time for potential passengers. Even though the lack of female drivers might bring a setback, the woman-only ride service is much more beneficial if it comes out sooner rather than later.

Thomas Williams
Photo: Wikimedia Commons

Ride-Sharing Apps
The inability to access or drive a car can be a critical reason why many individuals remain in poverty. The costs of gas, insurance, monthly installments and upkeep can be too high even for individuals who live in rural areas, where cars are a necessity. Lacking a reliable means of independent transportation can prove to be a barrier to potential employment. Many tout transit systems as a significant source of assistance for low-income individuals; however, this system is not accessible for those in rural areas. Ride-sharing apps provide considerable potential for resolving this issue and ultimately improving the lives of thousands.

Saving Gas Money

The costs of commuting can make specific job opportunities prohibitive for low-income people. However, with the global rise of carpool services like UberPOOL and LyftLine, individuals who usually would not be able to afford a long commute may be able to do so. A ride shared with four people can prove significantly cheaper than a tank of gas.

Reducing Pollution and Natural Disasters

Car emissions are not the most significant contributor to pollution. However, carbon dioxide and other noxious chemical emissions created by cars still produce a considerable dent. A study by MIT concluded that ride-sharing could reduce the number of vehicles on the road by at least 33%.

In addition to reducing greenhouse gas emissions, ride-sharing apps could also help reduce the severity of impacts following weather-related disasters. Bangladesh and Pakistan, for instance, are currently dealing with unprecedented flooding. Many low-income individuals in these countries do not have the funds to relocate or repair their homes. Ride-sharing could have the ripple effect of mitigating natural disasters by aiding in this process, which could ultimately become pivotal for communities living in poverty.

Commuting Without Car Payments

Based on global averages, car payments cost the equivalent of $300-$500, except for in countries where luxury cars are standard. Additionally, factors like loan size and credit requirements can make car investments unattainable for many individuals. However, one ride using a ride-sharing app costs less than a gas tank. The amount of money saved by avoiding individual car payments can be incredibly beneficial by enabling individuals to allocate more funds to their family’s needs including food, housing and education.

Providing Opportunities for Employment

For car owners, providing shared rides can function as a source of income. While Uber and Lyft have several limiting requirements, many other popular ride-sharing apps worldwide have less restrictive rules. Such services include Gett, Bolt, Cabify and Didi. The ability to attain full-time work with only a small initial cost may be inaccessible for people living in severe poverty. Still, it could become a useful means of bridging the income gap for individuals who can afford a car payment.

A Work in Progress

Ride-sharing apps must apply to users requesting similar routes to function correctly. Apps are regularly updated to allow inquiries to reach specific vehicles, ultimately facilitating an efficient process. Continuous algorithm improvement means that there is potential for ride-sharing apps to extend their influence outside of major cities and into the rural areas where low-income individuals need them the most. Additionally, ride-sharing apps currently depend on driver input; with self-driving cars on the horizon, it may soon become possible for the impoverished in rural areas to have greater access to transportation through ride-sharing apps.

Ride-sharing apps are also struggling with a lack of regulations and safety measures for drivers and passengers. However, further rules and restrictions are gradually being implemented to handle these issues.

Ride-sharing has the fantastic potential to provide people across the globe with the myriad benefits of transportation. For low-income individuals struggling to reach their destinations through predetermined public transit routes, ride-sharing offers a feasible and relatively affordable alternative. Additionally, the implementation of vetting processes will mitigate many safety issues currently present in the industry. Ride-sharing has already proven to improve the convenience of life for many, but this system has the power to leave an incredibly positive impact on low-income individuals.

– Hannah Bratton
Photo: Flickr

Decreasing Poverty in South Africa
Bolt, a ridesharing app formerly known as Taxify, is creating jobs for people living in poverty in South Africa. The mobile app recently created a category of rides called Bolt Go, which offers rides exclusively by hatchback cars at a 20% discount. Hatchback cars are cheaper, more fuel-efficient and have lower maintenance costs than Bolt’s usual sedans, making it a cheaper option for rideshare drivers. As a result, Bolt Go may play a role in decreasing poverty in South Africa.

Bolt Go

Bolt Go’s trips will be cheaper, but will still offer the same quality of service that users have come to depend on. Bolt Go rides will include trip protection in case of accidents. Additionally, hatchback cars will need to be in good condition, have a low starting mileage and pass a 45-point safety inspection.

The desire to allow South African drivers to earn an income, even if they cannot afford a “typical” ridesharing car, fueled Bolt’s decision to offer this new service. In addition, hatchbacks’ low price points allow Bolt to offer cheaper rides. After drivers invest in a hatchback or use an existing one, Bolt helps the drivers connect to passengers, and allows them to make money based on their own hours.

Will Ridesharing Be Successful at Decreasing Poverty in South Africa?

Poverty in South Africa is still a prevalent issue, even in a post-apartheid state. A 2015 study found that nearly 56% of the South African population is below the poverty line, living on about 992 rand ($75) a month. While poverty has been slowly declining since the end of apartheid, the numbers are still bleak: about 25% of South Africans live in extreme poverty, down only 3% since 2006.

Bolt Go is thus a solution that can help to empower impoverished people to rise above the poverty line. For many people, ridesharing can serve as a second source of income, in which drivers can work any hours they are able to. Paired with the fact that Bolt is creating opportunities for drivers to use cheaper cars, it seems likely that many living in poverty will now have access to a new source of income.

The Resistance

Some driver organizations, such as the South African E-Hailing Organization, are concerned that this program may hurt rideshare drivers in the long-run. The South African E-Hailing Organization’s biggest critique is the 20% discounted fare, which it believes will quickly become the preferred option of all riders. With these lower fares come lower paychecks for drivers, who already struggle to break even. These organizations claim that Bolt is taking advantage of the failing economy and the fact that many poor citizens are desperate for a job.

While the Bolt Go program is currently rolling out in a few select counties, it is not clear whether the program will be a success in substantially decreasing poverty in South Africa. Though some view the new service as potentially exploitative, the Bolt company has made its priorities clear. In a statement released by the company, a staff member at Bolt said that the company’s “focus is on the thousands of South African drivers who rely on Bolt to connect them with passengers and earn a steady income – and enabling them to continue to earn that income to care for their families and loved ones.”

Hannah Daniel
Photo: Flickr